Shipping policy
How much does domestic shipping cost? How long will it take to get my order?
Orders typically have a 7-10 business day processing time at our warehouse before they ship. As soon as your order ships, you will receive a tracking number and within 24 hours you will be able to see the estimated delivery date. Orders placed within the US typically take 7-10 business days to be delivered once shipped.
Expedited shipping is available if you need your order in a hurry. You can upgrade your shipping method at checkout for an additional fee. Currently, this option is only available to customers in the contiguous United States.
Pre-order
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email and tracking number. If it has been more than 5 business days since you placed your order and you still have not received a tracking number, send us an email and we will gladly assist you!
If you haven't received an email confirmation yet, there are a few things you can do:
- Check your spam folder. Some email providers might mark our emails as spam.
- If you're using Gmail, check your Promotions inbox by clicking the “Promotions” tab at the top of the page.
How do I change or cancel my order after its been placed?
If neither of those things work, send us an email. We'll help update you on your order status. To ensure delivery to your inbox, please add apparel@againstthewrld.com to your address book and safe-sender list.
Our orders are packaged and shipped out quickly after they are placed to ensure that your boots arrive as soon as possible. Because of this, any changes to your order (including address changes, product changes, or cancellations) must be requested as soon as possible after your order has been placed. We'll do our best to accommodate your request, but cannot guarantee any changes will be able to be made after your order has been placed. Depending on the amount of time after the order has been placed, order changes may be subject to a fee of $17.60.
Need to make a change to your order? Send us an email.